1. All correspondence(s) in respect of Tours / Travel Service bookings should be addressed to Kodaikanal Call Taxi.com

2. Payments:

For all the services contracted, certain advance payment should be made to hold the booking, on confirmed basis & the balance amount can be paid either before your departure from your country or upon arrival in INDIA but definitely before the commencement of the services. Management personnels hold the right to decide upon the amount to be paid as advance payment, based on the nature of the service & the time left for the commencement of the service.

Apart from above in some cases like Special Train Journeys, hotels or resorts bookings during the peak festival seasons like pongal, deepwali, full payment is required to be sent in advance.

3.Mode of Payment:

Through bank deposit / DD / Cash deposit / Cheque deposit / Overseas advance payment can be made through Wire Transfer to our bank.

4. Cancellation Policy: In the event of cancellation of tour / travel services due to any avoidable / unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:

• 45 days prior to arrival: 10% of the Tour / service cost
• 15 days prior to arrival: 25% of the Tour / service cost
• 07 days prior to arrival: 50% of the Tour / service cost
• 48 hours prior to arrival OR No Show: No Refund

5. Our Liabilities & Limitations: Please note that after the finalization of the Tour/ service Cost, if there are any Hike in entrance fees of monuments / museums, Taxes, fuel cost or guide charges – by Govt of India, the same would be charged as extra.

6.Please Note : We will not be responsible for any costs arising out of unforeseen circumstances like landslides, road blocks, bad weather, etc.